Products purchased online can be exchanged within 14 days of receiving them. In the case of orders below € 50, the relative shipping costs are charged to the customer and only the amount of the item will be refunded.
Products must be returned in their original packaging including packaging in unaltered condition.
Contact customer service via the address firstname.lastname@example.org, indicating the order number placed on the online site.
The refund will be made upon receipt of the returned product and will take place by the same means in which the amount to be returned was paid.
Only intact products, never used and in their original condition, can be returned or exchanged.